Shipping Policy

At Basic Silver 925, we aim to provide a smooth and reliable shipping experience for our customers. This Shipping Policy outlines the terms and conditions for delivering orders placed on our website, www.basicsilver925.com.

Processing Time

All orders are processed within 2-3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Times

We offer various shipping options to meet your needs. Delivery times may vary based on your location and the shipping method selected at checkout. Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery progress.

Shipping Costs

Shipping fees are calculated based on the destination, weight, and shipping method chosen at checkout. Any applicable taxes, duties, or additional charges are the responsibility of the customer and may be collected upon delivery.

Domestic Shipping

We ship within the United States using reliable courier services. Standard delivery typically takes 5-7 business days, while expedited shipping options may be available for faster delivery.

International Shipping

We currently do not offer international shipping. Please check back with us in the future for updates on shipping to other countries.

Delayed or Lost Shipments

While we strive to ensure timely deliveries, unforeseen delays may occur due to carrier issues or other factors beyond our control. If your order is significantly delayed, please contact us at info@basicsilver925.com or call 212-725-6565 or 917-916-4695 for assistance.

Incorrect Shipping Information

It is the customer’s responsibility to provide accurate shipping details at checkout. Basic Silver 925 is not liable for delays or lost packages resulting from incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or incomplete, please notify us within 48 hours of receiving the package. Provide photos of the damaged items and packaging for us to assess the issue and provide a resolution.

Questions?

If you have any questions or concerns regarding our shipping policy, please contact us at:

We appreciate your trust in Basic Silver 925 and look forward to serving you!